VERY IMPORTANT INFORMATION - YOU MAY WANT TO PRINT THIS: Pickup/Departure: The meeting place is located on the street side in front of the Mt. Roberts Tramway ticket office. Dock representatives are waiting under the aerial tramway cables, holding Juneau Tours and Whale Watch signs, and wearing bright blue hats. All docks, with the exception of the AJ dock, are within walking distance (under 10 minutes.) Check in is required prior to boarding the shuttle. Please don’t board a bus before checking in. We often have multiple tours departing at the same time. From the “AJ" dock look to the left as you exit the ship. The cruise line provides a "Downtown" shuttle, which will drop you right in front of the Mt. Roberts Tramway. A small fee may apply. If you’re up for a walk, it's about 20 minutes. Ask the shore excursion representative from your cruise line for directions. Franklin Dock. Exit and turn left. Walk along the Sea Walk for approximately 8 minutes. You'll see the Mt. Roberts Tramway building in front of you. Right of the building, on the street side, in between two parking lots, is the meeting area under the cables. From the Tramway and Cruise Terminal docks, which are located next to the Mt. Roberts Tramway office, exit the ship and go straight ahead. Depending on your ship, walk right or left around the building to the street side and meet a representative under the cables. 1 - 2-minute walk. From the Steamship dock. Exit the ship and walk down the ramp to the Sea Walk, turn right, walk along the boardwalk and look for the Mt Roberts Tramway building. It’s on the left after passing Tracy's Crab Shack. 5 - 7-minute walk Check in with a Juneau Tours and Whale Watch dock representative in front of the Mt. Roberts Tramway, look for the Juneau Tours and Juneau Whale Watch signs, and bright blue hats. Please don’t board a bus before checking in. We often have multiple tours departing at the same time. Questions? Call (907)523-6095.