Check-In times are NO LATER than 30 minutes prior to the flight time. Late check ins will result in a forfeited tour with no refund. The following MUST be presented at check-in for each passenger: - Photo ID (State ID, Driver's License, Passport) We are located at 73-310 UU Street, Kailua Kona. Look for our Mauna Loa Helicopter Tours Sign. Parking is FREE->Park in the gravel parking lot south of the building. We will meet you in the Tiki Hut at your designated check in time. Have a seat and make yourselves comfortable. Attire Policy: NOTE: All Tour is conducted with the DOORS OFF except for passengers 7-11 years old. -Jacket/Light Long Sleeve Layers (temperatures can get as low as 55° F/ 15° C) Any hoods can be tucked for comfort (Long pants if you get cold easily) -Long hair tied back into a braid or bun -Secured footwear or will be barefoot during flight -No earring, head/hair accessories, loose items -Glass/Sunglasses are permitted (no straps required, held in place with headsets) - Cells phones straps are provided and must be used (Any phone strap self-brought will not be allowed) With forceful 100+mph winds, ALL items used for pictures/video footage during the flight MUST BE secured with a strong strap otherwise will not be permitted during the flight. NO extra lenses for cameras will be permitted. All pictures/video will be up to passengers to capture during the flight. For weather, cancellation, all other policies: visit https://maunaloahelicoptertours.com/tour-policies/